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Publications

Why is Culture at the centre of the Shingo Model?

Why is Culture at the centre of the Shingo Model?

One of the main difficulties for organizations is the fact that by not having the right Culture it can highly jeopardized the achievement of the expected results.

By focusing on Culture and developing the right Systems, organizations are able to purposely create the desired behaviours and achieve the results which are expected.

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Why use organizational excellence models?

Why use organizational excellence models?

The goal of an organization is to achieve results. These results may come in many ways like shareholder value, profit, service to the public, resource availability, or many others.

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Q4E com índice de satisfação de clientes de 99,67%

Q4E with 99.67% of customer satisfaction rate

Some numbers have a more significant meaning than others. We recently had information about a statistic that for us, the Q4E team, means much more than its theoretical meaning.

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Master Class Online

Master Class Online

Not to miss: Shingo Model Online Master Class

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The future of Quality

The future of Quality

The future of Quality - some commandments to cement the times to come

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Recognition EFQM

IPVC the 1st Polytechnic Institute to obtain this recognition!

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